Terms of service

Terms of Service (EN)

1. Overview

By accessing and using this website, you agree to these Terms of Service.
We reserve the right to update or modify these terms at any time.

2. Products and Availability

All products are subject to availability.

Some items may be sold as pre-orders, meaning they are produced after purchase. In such cases, shipping times will differ and will be clearly indicated.

3. Pricing and Payments

All prices include VAT where applicable.

We accept the payment methods available at checkout.
We reserve the right to change prices at any time without prior notice.

4. Orders

Once payment is confirmed, the order will be processed.

We reserve the right to refuse or cancel any order in cases of:

  • Suspected fraud
  • Pricing or stock errors
  • Incorrect information provided by the customer

5. Shipping

Shipping follows the timelines outlined in our Shipping Policy.

We are not responsible for delays caused by carriers or external factors.

6. Returns and Exchanges

Returns or exchanges are accepted within the legally applicable timeframe.

Items must be returned in perfect condition, without signs of use.

Return shipping costs may be the responsibility of the customer unless the issue is on our side.

7. Intellectual Property

All website content (images, logos, designs, text) is the property of the brand and may not be used without permission.

8. Liability

We are not responsible for:

  • Indirect or consequential damages from product use
  • Misuse of purchased products

9. Privacy

Personal data is handled according to our Privacy Policy.

10. Governing Law

These terms are governed by Portuguese law.

11. Contact


Exura 
geral@exura.pt
+351 960 419 971